We will close 12 pm Tuesday 24th December and reopen Thursday 2nd January 2025. We wish all our customers a lovely Christmas and a Happy New Year!
At Albany Windows, we place great emphasis on providing the best possible customer service. We want all our customers to be confident that they are working with a professional and highly skilled glazing installation company.
In the unlikely event that you experience a problem with an Albany installation, we want to rectify the issue as quickly as possible.
To register a service call, simply enter your details into our online contact form. We aim to respond to all messages within two working days. During busier periods, however, response time may be longer.
Opening Hours:
Mon – Fri: 9am to 5:00pm
Saturday: 9am to 12:30pm
Our Address:
When registering a service call, make sure that you have all your guarantee paperwork at hand. This will ensure that you provide all the essential details, and we will immediately know which job we are responding to.
When completing the service call form, please enter as much information as possible about the problems you are experiencing. This will help us to identify the problem more quickly and provide an effective way to resolve the issue.
Any details about the issue will help us to accurately identify the problem and find the best solution. You can also take pictures of the problem where possible and upload them to the contact form. Please ensure that you include your contact details to aid the process.
If the problem with your glazing installation requires a visit from one of our team, we will try to organise this at a convenient time for you. One of our friendly team will contact you to arrange a time for them to visit your property and inspect the installation.
Opening Hours:
Mon – Fri: 9am to 5:00pm
Saturday: 9am to 12:30pm
Our Address:
Read some of our customer reviews to find out what our customers are saying about our products and services.
We have just had a number of windows and a pair of French windows fitted by Albany Windows. They are an excellent, professional company who are efficient, quick, exact and with delightful staff - from…
Customer in Gloucestershire
April 22, 2024
We contacted Albany because they were Which trusted traders and we needed to replace all the windows in our property. Even though we are slightly outside of their 'catchment' area they still gave us a…
Customer in Wiltshire
April 22, 2024
I needed to replace a backdoor and toilet window with double-glazed units. From the beginning, Albany Windows were responsive and very helpful - also making really useful suggestions. I felt they provided a 'personal touch'.…
Customer in Gloucestershire
April 22, 2024
We will close 12 pm Tuesday 24th December and reopen Thursday 2nd January 2025. We wish all our customers a lovely Christmas and a Happy New Year!